Bundled Care Program
What is the Bundled Care Program?
The Bundled Care Program is a provincial initiative in Ontario designed to provide patients who are undergoing total hip, knee, or shoulder replacement surgeries with seamless, integrated post-surgical care. Under this program, hospitals partner with physiotherapy clinics to ensure you receive physiotherapy sessions following your surgery. These sessions focus on education, exercises, and progressing you towards an independent home exercise program.
- Sessions are exercise-based with the goal of improving mobility, strength, and function
- Direct billing to your hospital
Who is the Bundled Care Program for?
- The Bundled Care Program is for Ontario residents only.
- Patients who are undergoing a first-time hip, knee, or shoulder joint replacement surgery.
- Patients who have been referred by a hospital post-surgery for physiotherapy.
- Patients looking for integrated post-operative rehab through their hospital's partnership with local physiotherapy clinics.
What to Expect During Your First Visit
- Your first physiotherapy visit should happen within 7–10 days of your surgery.
- Please bring:
- The hospital referral or paperwork
- The prescription from your surgeon
- Your Ontario Health Card
During your first visit, we will:
- Complete an initial assessment.
- Begin customized rehabilitation exercises to get you back on track.
What if I Need More Sessions?
We aim to support your recovery under the Bundle of Care Program. If your treatment needs extend beyond the covered sessions, additional physiotherapy can be arranged through private payment or your extended health benefits. We’ll work with you to create a personalized treatment plan aligned with your recovery goals.
FAQs: Bundled Care Program
What is the Bundled Care Program?
The Bundled Care Program is a collaborative care model in Ontario, where hospitals partner with physiotherapy clinics to provide post-surgical rehabilitation for patients undergoing total joint replacement surgeries (hip, knee, shoulder). Physiotherapy sessions are covered under the program, with no direct cost to the patient for up to the program's limits.
Who is eligible for the Bundled Care Program?
You are eligible for the Bundled Care Program if:
- You are an Ontario resident with a valid health card.
- You are undergoing a first-time joint replacement surgery (hip, knee, or shoulder).
- You have received a referral from your hospital for post-surgical rehabilitation.
What is covered under the Bundled Care Program?
The Bundled Care Program covers:
- Initial physiotherapy assessment and up to 8 treatment sessions for rehabilitation.
- Sessions focus on improving mobility, strength, and function through exercise-based therapy.
- Direct billing to your hospital for covered services, so you don't have to handle the payment.
Is there a cost for the Bundled Care Program?
No, physiotherapy sessions are covered under the Bundled Care Program at no direct cost to you, up to the limits of the program. If your recovery requires additional sessions, they will be paid privately or through your extended health benefits.
What if I need more than the covered sessions?
If your physiotherapy needs extend beyond the 8 covered sessions, we will discuss your recovery goals and provide additional treatments at your own cost or through private insurance. We aim to support you throughout your recovery journey.
How do I get started with the Bundled Care Program?
Once your surgery date is confirmed, call us at 647-496-7065 or Click here to schedule your first Bundled Care visit. Your surgeon will want you to begin physiotherapy within 7–10 days post-surgery.
Where is the Bundled Care Program available?
The Bundled Care Program is available at Complete Care Physiotherapy Centre and other partnered clinics across Ontario. We are located at 3857 Lakeshore Blvd West, Etobicoke, just opposite Long Branch Go Station for your convenience.
